111 Bet Privacy Policy

1. Introduction

At 111 bet, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the 111 bet platform — whether through our website at https://111-bet.club or through the 111 bet mobile app. We want you to feel confident that your information is in safe hands every time you log in and play.

This policy applies to all registered players and visitors to the 111 bet platform. It covers all personal data collected during registration, account use, deposits, withdrawals, and any interaction with our support team. If you have questions about anything in this policy, please reach out to us at [email protected] before using the platform.

111 bet is committed to handling your data responsibly and in line with applicable data protection standards. We review and update this Privacy Policy regularly to reflect changes in our practices or legal requirements. The date at the top of this page always reflects the most recent revision.

2. Data We Collect

111 bet collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the platform, and occasionally from third-party verification services. Below is a breakdown of the categories of data we collect.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request (for example, a self-exclusion request supported by a medical note).

3. How We Use Your Data

The personal data collected by 111 bet is used for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. Here is how 111 bet uses your information:

• To create and manage your 111 bet account and verify your identity.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations.
• To provide customer support and respond to your queries.
• To send you important account notifications, such as transaction confirmations and security alerts.
• To personalise your experience on the 111 bet platform based on your activity.
• To monitor platform performance and improve the quality of our services.
• To enforce the 111 bet Terms and Conditions and this Privacy Policy.
• To support responsible gaming tools such as deposit limits and self-exclusion.

If 111 bet wishes to use your data for any purpose not listed above — for example, to send you promotional communications — we will ask for your explicit consent first. You can withdraw that consent at any time by contacting [email protected] or updating your communication preferences in your account settings.

4. Legal Basis for Processing

111 bet processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

• Contract performance: Processing your data is necessary to fulfil our obligations to you as a registered player — including account management, payment processing, and game access.
• Legal obligation: 111 bet is required by law to collect and retain certain data for AML compliance, KYC verification, and fraud prevention purposes.
• Legitimate interests: We process some data to protect the security of the platform, prevent abuse, and improve our services — provided this does not override your fundamental privacy rights.
• Consent: For optional data uses such as marketing communications, we rely on your explicit consent, which you can withdraw at any time.

5. Data Sharing & Third Parties

111 bet does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are limited circumstances in which 111 bet may share your data with trusted third parties in order to operate the platform effectively:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification services: Third-party KYC providers may receive your identity documents to verify your age and identity as required by our compliance obligations.
• Fraud prevention services: We may share technical data such as IP addresses and device identifiers with fraud detection services to protect the platform and its users.
• Legal authorities: 111 bet may be required to disclose your data to law enforcement or regulatory authorities if required by law or a valid legal order.
• Platform infrastructure providers: Hosting and cloud service providers that support the operation of the 111 bet platform may have access to data as part of their service delivery, under strict confidentiality agreements.

All third parties with whom 111 bet shares data are required to handle that data securely and only for the specific purpose for which it was shared. 111 bet does not permit third-party service providers to use your data for their own purposes.

6. Data Retention

111 bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data is retained for the duration of your active account plus a minimum of five years after account closure, as required for AML compliance.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Identity verification documents are retained for the period required by applicable KYC regulations.
• Support communications are retained for up to three years from the date of the interaction.
• Technical and usage data collected via cookies or analytics tools is retained for up to 24 months.

When your data is no longer required for any legitimate purpose, 111 bet will securely delete or anonymise it. If you request deletion of your account and data, we will process your request subject to any legal retention obligations that may prevent immediate deletion of certain records.

7. Security Measures

111 bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• AES-256 encryption for data stored on our servers.
• TLS/SSL encryption for all data transmitted between your device and the 111 bet platform.
• Two-factor authentication (2FA) available for all player accounts.
• Regular security audits and penetration testing of the platform infrastructure.
• Strict access controls — only authorised 111 bet personnel can access personal data, and only when necessary for their role.
• Automated monitoring systems that detect and alert on suspicious access patterns.

While 111 bet takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, 111 bet will notify you promptly and take immediate steps to contain and remediate the incident.

8. Cookies & Tracking

111 bet uses cookies and similar tracking technologies to improve your experience on the platform, analyse usage patterns, and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit the 111 bet website.

• Essential cookies: Required for the platform to function. These cannot be disabled. They handle session management, login authentication, and security features.
• Analytics cookies: Help 111 bet understand how players use the platform so we can improve performance and user experience. These are anonymised and do not identify you personally.
• Preference cookies: Remember your settings and preferences, such as language and display options, so you do not have to reconfigure them on each visit.
• Security cookies: Used to detect and prevent fraudulent activity and protect the integrity of the platform.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 111 bet platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

9. Your Privacy Rights

As a user of the 111 bet platform, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request.

• Right of access: You can request a copy of the personal data 111 bet holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can request that we correct it.
• Right to erasure: You can request deletion of your personal data, subject to any legal retention obligations that may apply.
• Right to restrict processing: You can ask 111 bet to limit how we use your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.

10. Children's Privacy

The 111 bet platform is strictly intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 111 bet, please contact us immediately at [email protected].

Upon receiving a verified report of underage use, 111 bet will immediately suspend the account, delete any associated personal data, and refund any deposits made, in accordance with our responsible gaming obligations. We take the protection of minors extremely seriously and have age verification procedures in place to prevent underage access to the platform.

11. Changes to This Policy

111 bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date at the top.

For significant changes that materially affect how we use your personal data, 111 bet will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how 111 bet protects your information.

Continued use of the 111 bet platform after any changes to this Privacy Policy have been published constitutes your acceptance of the updated policy. If you do not agree with any changes, please stop using the platform and contact us to close your account and request deletion of your data.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 111 bet handles your personal data, please get in touch with our team. We are committed to resolving privacy-related queries promptly and transparently.

• Email: [email protected]
• Live Chat: Available 24/7 from within the 111 bet platform
• FAQ: Visit the FAQ page for quick answers to common questions

For data rights requests specifically — such as access, correction, or deletion of your personal data — please email [email protected] with the subject line "Data Rights Request" and include your registered account email address. This helps us locate your records and process your request as quickly as possible.